COOKIE POLICY

Last Updated: 2025

This Cookie Policy explains how ValueDock uses cookies and similar technologies on our website. By using our site, you agree to the use of cookies as outlined below. You can manage or disable cookies at any time through your browser settings.

1. What Are Cookies?

Cookies are small text files stored on your device when you access our website. They help us improve your browsing experience, remember your preferences, and deliver relevant content.

Cookies are not harmful and do not contain personal information such as payment details.

2. How We Use Cookies

We use cookies to improve website performance, personalise your experience, and analyse site traffic.

Cookies help us:

  • Remember items in your shopping cart
  • Enable secure checkout and payment processing
  • Understand pages viewed and visitor behaviour
  • Improve website speed and performance
  • Show personalised product recommendations
  • Deliver relevant ads through third-party platforms

3. Types of Cookies We Use

A. Essential Cookies

These are required for the website to function correctly. They include:

  • Shopping cart functionality
  • Secure login authentication
  • Checkout and payment processing

You cannot disable essential cookies.

B. Performance & Analytics Cookies

These cookies help us understand how visitors use the website so we can improve speed, layout, and user experience.

  • Google Analytics
  • Shopify Analytics

C. Functional Cookies

These remember your preferences, such as:

  • Saved items
  • Language settings
  • Recently viewed products

D. Advertising & Marketing Cookies

These cookies deliver personalised ads across platforms. We may use:

  • Meta (Facebook) Pixel
  • TikTok Pixel
  • Google Ads tracking
  • Retargeting and remarketing tools

These cookies track browsing activity to improve ad relevance.

4. Third-Party Cookies

Some cookies are placed by trusted external partners who assist with analytics, marketing, payment processing, and website performance.

  • Shopify
  • Google
  • Meta (Facebook)
  • TikTok
  • Payment gateways (PayPal, Stripe, Shopify Payments)

These partners have their own privacy and cookie policies, which we encourage you to review.

5. Managing & Disabling Cookies

You can manage or disable cookies at any time through your browser settings.

Common browser links:

Please note: disabling cookies may affect your shopping experience and some site features may not function properly.

6. Cookie Consent Banner

When you visit our website for the first time, you will see a cookie consent banner. You can choose to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your cookie preferences

7. Updates to This Policy

We may update this Cookie Policy from time to time. The latest update date will always be shown at the top of this page.

8. Contact Us

If you have any questions about our Cookie Policy, please contact us:

📧 Email: support@valuedock.co.uk
💬 Live Chat: Available during business hours